Get the Remote Desktop client. Follow these steps to get started with Remote Desktop on your Mac: Download the Microsoft Remote Desktop client from the Mac App Store. Set up your PC to accept remote connections. (If you skip this step, you can't connect to your PC.) Add a Remote Desktop connection or a remote resource. 1934-11-5 Download this app from Microsoft Store for Windows 10, Windows 8.1, Windows 10 Mobile, Windows Phone 8.1, Windows 10 Team (Surface Hub), HoloLens. See screenshots, read the latest customer reviews, and compare ratings for Microsoft Remote Desktop. Apr 17, 2018 To remove entries from the Remote Desktop Connection Computer box in the Windows Remote Desktop Connection client, start Registry Editor, and then click the following registry key: Entries appear as MRUnumber, and are visible in the right pane. To delete an entry, right-click it, and then click Delete. Or at least make the new version the default app for RDP files. The feature of moving between the remote session and the mac desktop breaks multi screen mode. If you click the green window button to make your window small, then click it again to re maximise, it goes back to one screen. 2018-4-17 Entries appear as MRU number, and are visible in the right pane.To delete an entry, right-click it, and then click Delete. Removing Entries in the Mac Remote Desktop Connection Client To remove entries from the Remote Desktop Connection Computer box in the Mac Remote Desktop Connection client, delete the Users:Username:Library:Preferences:Microsoft:RDC Client:Recent. Thank you for posting your query at Microsoft community. Please have a look at this article: Microsoft Remote Desktop Connection Client for Mac 2.1.1 If the issue persists you may also post your query here. Getting Started with Remote Desktop Client on Mac. Hope it helps. Mar 01, 2018 To clear the history of the most recent rdp connections, select all values with the names of MRU0-MRU9, right-click and select Delete; Next, expand HKEYCURRENTUSER Software Microsoft Terminal Server Client Servers. It contains the list of all RDC (remote desktop client) connections that have ever been established from this computer.
This article describes common issues with the Remote Desktop client and how to fix them.
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Remote Desktop client for Windows 7 or Windows 10 stops responding or cannot be opened
Starting with version 1.2.790, you can reset the user data from the About page or using a command.
Use the following command to remove your user data, restore default settings and unsubscribe from all Workspaces.
If you're using an earlier version of the Remote Desktop client, we recommend you uninstall and reinstall the client.
Web client won't open
First, test your internet connection by opening another website in your browser; for example, www.bing.com.
Use nslookup to confirm DNS can resolve the FQDN:
Try connecting with another client, like Remote Desktop client for Windows 7 or Windows 10, and check to see if you can open the web client.
Opening another site fails
This is usually caused by network connection problems or a network outage. We recommend you contact network support.
Nslookup cannot resolve the name
This is usually caused by network connection problems or a network outage. We recommend you contact network support.
Your client can't connect but other clients on your network can connect
If your browser starts acting up or stops working while you're using the web client, follow these instructions to troubleshoot it:
- Restart the browser.
- Clear browser cookies. See How to delete cookie files in Internet Explorer.
- Clear browser cache. See clear browser cache for your browser.
- Open browser in Private mode.
Web client stops responding or disconnects
Clear Cache On Iphone
Try connecting using another browser or client.
Clear Cache Safari
Other browsers and clients also malfunction or fail to open
If issues continue even after you've switched browsers, the problem may not be with your browser, but with your network. We recommend you contact network support.
Web client keeps prompting for credentials
Microsoft Remote Desktop Mac Clear Cache Memory
If the Web client keeps prompting for credentials, follow these instructions:
- Confirm the web client URL is correct.
- Confirm that the credentials you're using are for the Windows Virtual Desktop environment tied to the URL.
- Clear browser cookies. For more details, see How to delete cookie files in Internet Explorer.
- Clear browser cache. For more details, see Clear browser cache for your browser.
- Open your browser in Private mode.
Next steps
- For an overview on troubleshooting Windows Virtual Desktop and the escalation tracks, see Troubleshooting overview, feedback, and support.
- To troubleshoot issues while creating a tenant and host pool in a Windows Virtual Desktop environment, see Tenant and host pool creation.
- To troubleshoot issues while configuring a virtual machine (VM) in Windows Virtual Desktop, see Session host virtual machine configuration.
- To troubleshoot issues when using PowerShell with Windows Virtual Desktop, see Windows Virtual Desktop PowerShell.
- To go through a troubleshoot tutorial, see Tutorial: Troubleshoot Resource Manager template deployments.